If I create a report in Sugar Sell, and then create a Dynamic Distribution List based on it, is it refreshing the report in Sugar Sell, or do I have to do that on some regular basis?
If I create a report in Sugar Sell, and then create a Dynamic Distribution List based on it, is it refreshing the report in Sugar Sell, or do I have to do that on some regular basis?
Hi John,
Market is not creating any changes to the report in Sugar Sell. Each time the sync runs, we simply pull the results of that report into Sugar Market. So if new records have come onto the report since the last time it was synced those records will then sync to Sugar Market and appear in both reports. The Sell report should be up to date each time you open or Save & Run the report in Sugar Sell.
Thanks,
Jana
Director, Customer Enablement | SugarCRM
You're welcome. You don't have to rerun the report in Sell for us to sync the results to Market. We are essentially running the report when we do the pull for the sync. It would just be if you wanted to view the results of the report in Sugar Sell.
Director, Customer Enablement | SugarCRM
The step to have to Save & Run in Sugar Sell each time is the key here since that is a manual process.
Thank you for the clarification.
It would. We have not done that to you.
Director, Customer Enablement | SugarCRM
Whew! That would be a lot of Open Report | Run Report | Back to Reports List | Open Report | Run Report | Back to Reports List...