Mobile browser

Hi John,

Can you confirm which browser/device you are using and I can investigate? 

Thank you,

Jana

I use Android and have tried Chrome and Edge. I get this same screen no matter what.

Chiming in to say this error happens with Chrome on iPad as well, but Sugar Market does work well in Safari. Would love to see it work in Chrome!

Thank you John. I'm still doing some checking, but I was able to successfully log in from Safari on iOS, so mobile browsing is available. In the bottom left of corner of the login screen you should see something that tells you what browser and version the app believes you are accessing from. Could you let me know if this matches what you are using? 

Thank you! 

No, it recognizes it as Chrome for Android.

Hi John,

At this time, the Sugar Market application is not supported within mobile browsers or devices. Definitely a good feature enhancement that we'll pass along!

Ok, thank you! I see Michael confirmed that we do not support mobile browsers. Would you mind sharing what you actions you are looking to take while on mobile? This will be helpful for our product team to know when considering updates for the product. 

Thanks,

Jana 

Not actions really. I mean I don't expect to send a campaign. But I would like to be able to check Dashboards at a minimum.

Thanks John! I thought that might be the case, but didn't want to assume. Thank you for confirming. I'll pass that along. 

One option that may help is to create a campaign statistics report for emails sent within a particular time frame (this week for example) and set up a subscription for that report to send to you regularly. That way you could get updates on recently activity while you are on the road. 

Thanks,

Jana