Is there any way to stop a scheduled email campaign once it starts?
Is there any way to stop a scheduled email campaign once it starts?
Hi Juliana,
If the email was scheduled in advance, you have the option to "Unschedule" the campaign. However, once you approach the scheduled send time that option will no longer be available. If you elected to "Send immediately" or the scheduled send time has passed there is not a way to recall the campaign and it will deploy.
You can read more about Unscheduling Campaigns here: https://support.sugarcrm.com/Documentation/Market/Sugar_Market_User_Guide/Email_Builder_and_Campaigns/Managing_Campaigns/#Unscheduling_Campaigns
Thank you,
Jana
Director, Customer Enablement | SugarCRM
Thanks