Rename or Delete Campaign Folders

In Sugar Market, how can we rename or delete campaign folders? I originally created subfolders for each rep but now realize the best approach for our organization is to have subfolders for each category we sell and I want to either rename or delete the rep-specific folders.

0 Jana Ferguson over 3 years ago

Hi Susie,

For single email campaigns and nurtures, there is not currently a way to rename or delete the existing folders. This is already logged as an enhancement request with our product team as Bug #83937. I'm happy to add you/your company as an additional requester/case to this enhancement if you let me know what organization you are with. Please feel free to message me directly by hovering over my name and clicking "Send Private Message" if you prefer not to post that information here.

Thank you!

Jana

Director, Customer Enablement | SugarCRM
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0 Lori Maggiacomo over 3 years ago in reply to Jana Ferguson

Hi Jana,

I would like to add myself as a requestor for this feature as well. It has been on my radar to explore further but now understand that these folders are not modifiable or are you able to delete them. Thank you.
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0 Susie Anderson Halle over 3 years ago in reply to Jana Ferguson

Hi Jana!

Yes, please! My organization is Quest Healthcare Solutions. We recently implemented SugarMarket. Thank you!
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0 Jana Ferguson over 3 years ago in reply to Susie Anderson Halle

Thank you both! We will get these submitted on your behalf.

Director, Customer Enablement | SugarCRM
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0 Alex Nassi over 3 years ago in reply to Jana Ferguson

Susie Anderson Halle & Lori Maggiacomo - If you haven't yet, you should see some notifications coming through soon from our support team to get you both added to the Enhancement Request. You can also keep an eye on it here when logged in to the Support Portal: https://portal.sugarondemand.com/#supp_Bugs/83937

Alex Nassi
Digital CX Operations Director
SugarCRM
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