Hello Clubbers,
With Nurtures 2.0 and using Alert email (templates) how do we include contact details in the body of the alert.
Is it through adding Contact merge tags?
Kind regards
Justin
Hello Clubbers,
With Nurtures 2.0 and using Alert email (templates) how do we include contact details in the body of the alert.
Is it through adding Contact merge tags?
Kind regards
Justin
Hi Justin,
That's correct - you would use the merge tags available in the builder just like you would for an email send.
Thanks!
Jana
Director, Customer Enablement | SugarCRM
Hi Justin,
That's correct - you would use the merge tags available in the builder just like you would for an email send.
Thanks!
Jana
Director, Customer Enablement | SugarCRM
Hi! Is there a merge tag to include information in the body of the email such as what triggered the alert email?
For example, I am setting up a nurture to alert a contact owner if their contact clicked on a link in an email. I have included mergetags for the contact owner name and the contact name, but ideally would like to display what link in the email they clicked and also a link to that contact record to make it easy. Is this possible?