Does anyone know what this error means when I validate my sugar nurture in the Nurture Builder 2.0? "Sub-connections must be made with X elements."
Does anyone know what this error means when I validate my sugar nurture in the Nurture Builder 2.0? "Sub-connections must be made with X elements."
Heather, I haven't seen that error myself yet but it sounds like the nurture is expecting more information than it currently has. Can you provide a screenshot of the nurture flow diagram and any relevant information on how each element is configured?
Lori
Hi Lori!
I'm attaching a picture, essentially I wanted anyone who clicked into the email to alert a member of our team and then removed from the nurture so my teammate can follow up directly, and those who do not can continue down the nurture flow, but It's invalid apparently. Please let me know your thoughts!
Thank you!
Hi Lori!
I'm attaching a picture, essentially I wanted anyone who clicked into the email to alert a member of our team and then removed from the nurture so my teammate can follow up directly, and those who do not can continue down the nurture flow, but It's invalid apparently. Please let me know your thoughts!
Thank you!
Heather,
Thank you for the screenshot. I attempted to reproduce the issue but am not seeing the same error appear. Since the error is showing for the Email Clicked element, can you click on the gear icon for that element and confirm that all the settings are configured (campaign from the first email step and number of days for watching if the recipient clicked)?
Lori