Sugar Maps not available for Enterprise?

Tony Romano 4 months ago

Hello, does anyone know why Sugar Maps is purposely not available for Enterprise onsite, is there a 'technical reason'?

https://support.sugarcrm.com/documentation/sugar_versions/14.0/sell/administration_guide/sugar_maps/#Prerequisites

Thanks in advance,

0 Vincent Amari 4 months ago

That is indeed odd to only exclude this useful feature Enterprise.

I can't help with the reason why, but I do know of an alternative on the Sugar Marketplace;

RT SalesMap
https://bit.ly/42AJM7i

Hope that helps,

.

CRM Business Consultant
0 Brenda Rossetto 4 months ago

Hi Tony Romano , it is actually included with Enterprise+, so it is possible to get it for Enterprise on-site and there is no technical limitation. However, you do have to purchase the Enterprise+ license.

Hope that clarifies it.

-Brenda
0 Tony Romano 4 months ago in reply to Brenda Rossetto

hi Brenda Rossetto

I'm not 100% clear, can you clarify please?

You mention it is possible to get it for Enterprise on-site

but also have to purchase the Enterprise+ license

these 2 seem to contradict each other, or is it just me?
0 Brenda Rossetto 4 months ago in reply to Tony Romano

Sorry, I maybe didn't say it in the most straightforward way. I meant that on-site customers can get Sugar Maps, but they need to have the "Enterprise+" license, not just "Enterprise". The Enterprise+ license has everything in Enterprise but with extras included, one of which is Sugar Maps. This is similar to how Sugar Maps is not included in the Sell Advanced license but is included in the Sell Premier license.

Let me know if that makes sense.

-Brenda
0 Tony Romano 4 months ago in reply to Brenda Rossetto

Hi Brenda,

Not really your fault.
I now realise my main confusion was that I hadn't realised Enterprise+ was available on-site

Still a shame Sugar Maps can't be purchased separately.
due to the 60% price hike between Enterprise and Enterprise+