System Labels displaying on custom fields

I have built custom fields and panels for our instance. Both the panels and fields display the "Display Label" I set up but when my colleagues log in, they see only the system labels for both the panels and the fields (attached screenshot) . I am an admin user, but my colleagues arent. What do I need to do to fix this?

Parents

0 Chris Raffle 4 months ago

Hi Rachel,

The first thing I recommend trying is a quick repair by going to Admin > Repair > Quick Repair & Rebuild. If your users are still seeing system labels after that repair completes, please have them clear their browser cache.

Chris

Co-Founder | SugarCRM's 2024 Global Outfitters Partner of the Year

Reply

0 Chris Raffle 4 months ago

Hi Rachel,

The first thing I recommend trying is a quick repair by going to Admin > Repair > Quick Repair & Rebuild. If your users are still seeing system labels after that repair completes, please have them clear their browser cache.

Chris

Co-Founder | SugarCRM's 2024 Global Outfitters Partner of the Year

Children

0 Rachel Craft 4 months ago in reply to Chris Raffle

Hi Chris, I'm sorry I didn't come back to you sooner. This doesn't seem to have fixed the issue.

Looked at our instance in Chrome and Edge and the issue is in both browsers.