Hello,
My company is trying to evaluate the use of SugarCRM and SugarBPM. During our Process Definition, we want to send an API post to a REST API located in another business application. We don't want to build a process to pull information out of SugarCRM; we would like to post a notification of a change.
Is this possible and what areas do I need to study to learn about, what I'm trying to do.
Thank you,
Hey Andrew Baugh
It is possible through the API! First, here is our documentation on it: https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_14.0/integration/web_services/rest_api/endpoints/emails_post/
I followed the section "Creating an Email" and I was able to get it work. I use Postman for testing and here is the Request URL and the body of the request:
Request URL: POST https://<instance_name>.sugarondemand.com/rest/v11_16/Emails
Body:{
"state": "Ready",
"outbound_email_id": "491fb9f6-81ba-11ef-ba3e-02a5a97c2d5e",
"name": "Discuss Proposal",
"description_html": "<p>When is a good time for us to chat?</p>",
"parent_type": "Leads",
"parent_id": "5615d9a8-8c03-11ef-bbcc-0684a87b501c",
"to": {
"create": [{
"parent_type": "Leads",
"parent_id": "5615d9a8-8c03-11ef-bbcc-0684a87b501c"
}]
},
"cc": {
"create": [{
"parent_type": "Users",
"parent_id": "seed_will_id",
"email_address_id": "5ae9e062-81ba-11ef-8ff5-02a5a97c2d5e"
}]}}
You will have to know the Outbound Email ID for the email address you are sending from - along with the IDs for all of the recipients. Let me know if you have any questions! Would be happy to clarify on anything.
- casey
Hey Andrew Baugh
It is possible through the API! First, here is our documentation on it: https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_14.0/integration/web_services/rest_api/endpoints/emails_post/
I followed the section "Creating an Email" and I was able to get it work. I use Postman for testing and here is the Request URL and the body of the request:
Request URL: POST https://<instance_name>.sugarondemand.com/rest/v11_16/Emails
Body:{
"state": "Ready",
"outbound_email_id": "491fb9f6-81ba-11ef-ba3e-02a5a97c2d5e",
"name": "Discuss Proposal",
"description_html": "<p>When is a good time for us to chat?</p>",
"parent_type": "Leads",
"parent_id": "5615d9a8-8c03-11ef-bbcc-0684a87b501c",
"to": {
"create": [{
"parent_type": "Leads",
"parent_id": "5615d9a8-8c03-11ef-bbcc-0684a87b501c"
}]
},
"cc": {
"create": [{
"parent_type": "Users",
"parent_id": "seed_will_id",
"email_address_id": "5ae9e062-81ba-11ef-8ff5-02a5a97c2d5e"
}]}}
You will have to know the Outbound Email ID for the email address you are sending from - along with the IDs for all of the recipients. Let me know if you have any questions! Would be happy to clarify on anything.
- casey
