How is it possible SugarCRM doesn't have his own Business Card Scanner feature?

Good evening,

I can't explain why SugarCRM mobile app doesn't provide an integrated business card scanner to immediately create a Lead or a Contact.
Open Question: how do you normally manage this need? 

Thanks

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  • Hi  ,

    as   wrote, the connection is done directly in SnapAddy, only via the instance URL - also for on-prem, which is what we have (as you do too, I think).

    You can export the data either directly to SugarCRM or to the Data Quality-product, which is what we use, because we had some additional fields added there (which SnapAddy also does for you), so that we really get all the data we need.

    As for international business cards and other alphabets, I can't speak for us, because we are only operating in Europe currently, but I have seen examples of this being used with e.g. Indian business cards and the text recognition was working just as perfectly as it does with standard business cards and alphabets Thumbsup But as I know them they also have some very happy larger/worldwide operating customers who love to share their experience ;D

  • Hey there, I sat through their presentation today and you get a free demo period where you can upload into Sugar, so you get the full experience.  I was very impressed with their presentation.  It does read different languages and then checks for duplicates I believe twice, and you can override or accept changes.  I will have someone from my team in Mexico, Canada and USA all test for accuracy.   They say they are nearly 100% accurate.