How is it possible SugarCRM doesn't have his own Business Card Scanner feature?

Good evening,

I can't explain why SugarCRM mobile app doesn't provide an integrated business card scanner to immediately create a Lead or a Contact.
Open Question: how do you normally manage this need?

Thanks

Olaf Doernenburg 5 months ago

Hi,

try this out > https://apps.apple.com/us/app/business-card-reader-multi-crm/id1520537070

Works great.

Best regards

Olaf
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Manuel M 5 months ago in reply to Olaf Doernenburg

Hello Olaf,

We tested that.
The OCR is, sorry for the french, crappy.
In addition, there is no SSO (SAML) but only Sugar Credentials.

Anyway, I work with SugarCRM since 2017 and we still don't have a basic function as a Business Card Scanner integrated as standard in the Mobile App.
I think this is a must for the salesforce all around the world.

Thanks
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Eric Okimoto 5 months ago

Hi Manuel,

We are actively looking at this for our mobile app. Its been on our longer term roadmap for a while but we may try to accelerate the effort. I appreciate the feedback.

Eric
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Manuel M 5 months ago in reply to Eric Okimoto

Hi Eric,

I'd be great because now we're trying other apps but I think everyone is interested on a seamless experience like Sugar Connect already provides us for Gmail.

Keep us informed.

1k Thanks
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Joanne Waddell 5 months ago in reply to Eric Okimoto

Hi Eric, another vote here as we are also looking for this, please keep us updated :-)
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Eric Okimoto 5 months ago in reply to Joanne Waddell

Noted. Thanks for the feedback!
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Julia Weinhold 5 months ago

This is the solution we have been working with for many years now and it's an absolute charm: https://www.snapaddy.com/en/businesscards/digital-business-card.html :)
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Francesca Shiekh 5 months ago in reply to Julia Weinhold

Hi Julia Weinhold,

Can you share a bit more about how you integrated that with Sugar?
Do you simply capture and import Leads via their BusinessCard solution by exporting to Excel and importing in Sugar or do you also use their DataQuality product?

And how does it do with international business cards and different alphabets?

Thanks,
Francesca
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Manuel M 5 months ago in reply to Julia Weinhold

I'm interested into more details since we made some test with it. Following, thanks.
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Stephan Katzenberger 5 months ago in reply to Julia Weinhold

Hi together, thanks Julia Weinhold for the recommendation.

Francesca Shiekh, snapADDY has a direct integration with Sugar via API. All you have to do is store the link to your Sugar in snapADDY and you can then transfer the business cards (including a duplicate check) directly from the snapADDY BusinessCards app to Sugar. If you want to try out the connection for free or need more information, please contact me. Here is my digital business card.

Manuel M The same applies to you. You are welcome to write to me.
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