Global List View Filters

Question

I am trying to create a global list view filter in the Tickets module for our employees. Is that possible or does each employee have to create their own filters?

Brett Howard · Answer

Hi Brett Howard , 
 Unfortunately, the option to create a global list view filter that admins can share with all users is not available via configuration and this request was already documented as Idea # 72971. 
 However, you could create custom default filter via code as explained on this article . 
 I hope this helps but let me know should you have additional questions. 
 Best, 
 Francesc