Global List View Filters

I am trying to create a global list view filter in the Tickets module for our employees. Is that possible or does each employee have to create their own filters?

0 Francesc Del Moral Farrarons over 1 year ago

Hi Brett Howard ,

Unfortunately, the option to create a global list view filter that admins can share with all users is not available via configuration and this request was already documented as Idea #72971.

However, you could create custom default filter via code as explained on this article.

I hope this helps but let me know should you have additional questions.

Best,

Francesc