Formula to add word to subject line when using action buttons

I have an action button on cases which copies the case and all of the parent values. I would like this to also add the word "Final" to the beginning of the Subject line of the case (keeping what was there on the original case too). Is there a formula that I can insert here to do that?

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  • Hi Mandi, this should do it: concat("Final ",$name)

    This appends the name of the case to the text you specify, so in my example, "Final " (note the space).

    -Brenda

  • Thank you! Is there a document somewhere that has definitions of each of those functions or a page with a list of example formulas that could help guide me for future questions? 

  • There is! Check out the Complete List of Sugar Logic Functions in the Sugar documentation. There is also a whole section in the Help Articles area of the Support site with articles that walk you through examples of using different Sugar Logic functions: Sugar Logic Help Articles.

    The first link I shared is a section within the Sugar Logic page of the Administration Guide, and that page has some other helpful information on understanding Sugar Logic too.

    Hope these will get you started!

    -Brenda

Reply
  • There is! Check out the Complete List of Sugar Logic Functions in the Sugar documentation. There is also a whole section in the Help Articles area of the Support site with articles that walk you through examples of using different Sugar Logic functions: Sugar Logic Help Articles.

    The first link I shared is a section within the Sugar Logic page of the Administration Guide, and that page has some other helpful information on understanding Sugar Logic too.

    Hope these will get you started!

    -Brenda

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