We have 2 new users and their supervisor cannot open opportunities that have been assigned to them.
We have 2 new users and their supervisor cannot open opportunities that have been assigned to them.
The opportunity team thing was it!!! Thank you so very much!
I'm glad to hear that worked! I still recommend filing a case with Sugar Support because it sounds like something is not right with your team membership permissions. If the new users can save and see the record with those teams, those team memberships should automatically roll up through the supervisor hierarchy automatically.
If something is preventing that roll up from happening, this will likely create more issues down the road if unaddressed.
Chris