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When large amount of Notes on a lead, printing overlaps fields

Dawn Mooney

I am trying to print a lead record in Sugar Sell. If I don't hit "more" on the Notes section of the lead, the record prints fine. However, when I do need to print all notes and I click "more" to see all notes, the printed record overlaps other fields on the page looking all jumbled up. Is there a known reason for this or solution better yet? Our Notes field is rather large on this particular lead. Is there a limit??? 

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  • 0 Sugar Employee Badge

    Hi Dawn,

    I appreciate you asking this here in the community when you filed the support case for this challenge.

    To close the loop for the rest of the community, our support agent discussed the benefits of using PDF Manager, and you acknowledged that alternate approach was an effective solution for you.

    Regards,
    Patrick McQueen
    Director, SugarCRM Support

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  • 0 Sugar Employee Badge

    Hi Dawn,

    I appreciate you asking this here in the community when you filed the support case for this challenge.

    To close the loop for the rest of the community, our support agent discussed the benefits of using PDF Manager, and you acknowledged that alternate approach was an effective solution for you.

    Regards,
    Patrick McQueen
    Director, SugarCRM Support

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