Integrate Zoiper VoIP/SIP to SugarCrm

Hi there, 

May i ask if Zoiper [VoIP/SIP services] can be integrated with Sugar?  

i'd like to get the phone to track case requests and provide support. Is it possible to have some features of Sugar Live (e.g. a popup that occurs when a customer calls Support) available for the integration between Sugar and Zopier, which also allow the team to dial a phone number directly in Sugar. 

Do you know how can we integrate this?

Many thanks in advance for your precious support!

Jeerapan Saksiri