along with closing the case, try to set a team for the case - the team to which the Outlook user does not belong to I suppose you can make it by setting up the Process Definition on case closing
Best Regards, Dmytro Chupylka
integroscrm.com We make work in Sugar CRM system faster, more convenient and efficient
along with closing the case, try to set a team for the case - the team to which the Outlook user does not belong to I suppose you can make it by setting up the Process Definition on case closing
Best Regards, Dmytro Chupylka
integroscrm.com We make work in Sugar CRM system faster, more convenient and efficient
