SugarBPM: trigger event when a field change to any value

Hi, I'm looking for a way to send an email when after x days description field not change.

I'm trying to setup the condition (description field not change) but I'm not able to find a way. Could someone help me please?

Start whit Save if sales stage is negotiation and amount is >10k and type in not renewal.

Wait 7 days

Check if the description is change or not.

If yes end, if not send an email and then end.

Parents
  • Set a parallel gateway that includes receive message (change in field) and the timer.  Then your exclusive gateway that sends the message and end or just ends.  I would have attached a screenshot with the diagram but didn't see how to do that.

    If the field changes before the timer, the process will end before the seven days expires.

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)

Reply
  • Set a parallel gateway that includes receive message (change in field) and the timer.  Then your exclusive gateway that sends the message and end or just ends.  I would have attached a screenshot with the diagram but didn't see how to do that.

    If the field changes before the timer, the process will end before the seven days expires.

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)

Children
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