We are using Sugar Professional version 6.5.15. One of my team has duplicate recurring appts in their calendar. It says that "this meeting originated in another system" but I can't see this appt in their outlook calendar so therefor unable to delete it and I am unable to delete it in Sugar. Is there a way I can remove this from their calendar as the administrator?
It's Sugar Professional 6.5.16. Unknown of the exact plugin version. No longer have the users system. I just got put in charge of the helpdesk tickets for sugar instead of our marketing team and can not get this thing to remove the meetings. I found that the meeting was actually on one of the users archived calendars. I removed it from there and forced a sync to sugar. Still shows up. They don't show up on the calendar, but they do however show up in the meetings dashboard area. Any thoughts?
It's Sugar Professional 6.5.16. Unknown of the exact plugin version. No longer have the users system. I just got put in charge of the helpdesk tickets for sugar instead of our marketing team and can not get this thing to remove the meetings. I found that the meeting was actually on one of the users archived calendars. I removed it from there and forced a sync to sugar. Still shows up. They don't show up on the calendar, but they do however show up in the meetings dashboard area. Any thoughts?
