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Enterprise & Sell Answers & Best Practices I am having trouble with the Outlook Plug in 2013

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I am having trouble with the Outlook Plug in 2013

Community Alumni User over 9 years ago

I am using my URL but it is not recognising it and I keep getting the same message:

Unable to connect

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0 Jason Smith over 9 years ago

Hello Lidia,

Is your instance hosted on-site or On-Demand? If so, make sure that your URL is using http:// or https://, depending on how your server is setup. If you are hosted On-Demand, you will always lead the URL with https:// . Let me know if this helps!

Kind Regards,

Jason Smith
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0 Jason Smith over 9 years ago

Hello Lidia,

Is your instance hosted on-site or On-Demand? If so, make sure that your URL is using http:// or https://, depending on how your server is setup. If you are hosted On-Demand, you will always lead the URL with https:// . Let me know if this helps!

Kind Regards,

Jason Smith
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