Summation Report With Details- Breaking Case Counts Down Into 30 Minute Increments

Nicole,

At this time Sugar can group by Day, Week, Month, Quarter, and Year.  There is an existing Idea that was filed for the ability to also group by Hour and if implemented I feel it would get you very close to your request of 30 minute increments.

https://portal.sugarondemand.com/#supp_Bugs/54425

I cannot speak to when you can expect to see this in the product however you may use the link above for real-time updates to this request.  When 'Fixed in Release' is populated with a Sugar version, you can expect to see this capability in that build.

Nicole,

At this time Sugar can group by Day, Week, Month, Quarter, and Year.  There is an existing Idea that was filed for the ability to also group by Hour and if implemented I feel it would get you very close to your request of 30 minute increments.

https://portal.sugarondemand.com/#supp_Bugs/54425

I cannot speak to when you can expect to see this in the product however you may use the link above for real-time updates to this request.  When 'Fixed in Release' is populated with a Sugar version, you can expect to see this capability in that build.