Unable to sort in Opportunities module when drilling down via dashboard

Hi all

Scenario: when on a dasboard that has graph filter, click on one of the pillars to get the details. At this point, I am unable to sort (you can see there are no arrows in this picture):

As appose to the "regular" view. Here is a picture of regular filtering - here you can see the arrows (to sort on):

Thanks,

KGM

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  • Hi Kristjan Geir Mathiesen

    May i know which Sugar version and edition you are using, because in Sugar 9.x it is working as expected.

    Also please check if metadata is same as below for your dashlet?

    {"components":[{"rows":[[{"width":6,"context":{"module":"Opportunities"},"view":{"label":"My Opportunities","type":"dashablelist","module":"Opportunities","last_state":{"id":"dashable-list"},"intelligent":"0","limit":5,"filter_id":"assigned_to_me","display_columns":["name","account_name","sales_status","amount","opportunity_type","lead_source","next_step","date_closed","created_by_name","team_name","assigned_user_name","modified_by_name","date_entered"]}},{"width":6}]],"width":12}]}

    Best Regards,
    Sravanthi B

  • Hi Sravanthi Bellamkonda

    Sorry I forgot to mention. Sugar 9.0.1.  Well, the sorting works when I create a filter in list view. But if I enter list view from a drill down chart, then the sorting (the arrows) are not visible.

    It looks like, to me at least, the picture you included is from a filter - not a drill down chart. Yes?

    Thanks, KGM 

  • Hi Kristjan Geir Mathiesen

    I believe,that is how it is behaving - Chart Drill Through in Winter ’18 Release 

    Also, if we have to customize it, we can add a class as below in flex-list, it might fix your issue. 

    <th class="sorting orderByname" data-fieldname="name" data-orderby="" style="min-width: 110px; width: 110px; max-width: 110px;">

    Best Regards,
    Sravanthi B

  • Thanks Sravanthi Bellamkonda  There are no sorting arrows in the video either so it looks like the option to sort a search from a drill down chart is not availble (might not be by conscious design though...).  Thanks, KGM

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