,Dynamic IP change Logout Issue Solution?

Hi Shahab Khan

Disable client IP verification using the following steps:

1. Navigate to Admin > System Settings.
2. Scroll to the Advanced section at the bottom of the page.
3. Uncheck "Validate user IP address".
4. Click "Save" to preserve the change.

Once this update has been made, Sugar will no longer log out a user if their IP address changes.

Reference: Troubleshooting Sugar Logging Out Unexpectedly 

Hi Shahab Khan

Disable client IP verification using the following steps:

1. Navigate to Admin > System Settings.
2. Scroll to the Advanced section at the bottom of the page.
3. Uncheck "Validate user IP address".
4. Click "Save" to preserve the change.

Once this update has been made, Sugar will no longer log out a user if their IP address changes.

Reference: Troubleshooting Sugar Logging Out Unexpectedly 

Thanks. It works

Best Regards,

Shahab

SugarCRM HRMS Solution 

Hi Altaf,

I have created new instance on my hostgator web hosting .

My IP is changing too much from my Internet connection from mobile phone that I can't visit admin=>system settings page.

Is there any way I can do it from database table row update.

Best Regards,

Shahab
SugarCRM HRMS Solution

Hi,

SugarCRM saves this setting in config.php or config_override.php file.

So simply set verify_client_ip to false in config_override.php file, like this

$sugar_config['verify_client_ip'] = false;

If you want to change your IP address and keep it similar you may want to try different VPN services some of them provide stationary IP address. Probably you can find something on https://www.bestvpnrating.com/ 

If you want to change your IP address and keep it similar you may want to try different VPN services some of them provide stationary IP address. Probably you can find something on https://www.bestvpnrating.com/ 

Thanks all for your responses!! It's useful. You may also refer wifi access guide. It might help you in resloving your issue.