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"Advanced" Workflow - Date field missing for timers

Bud Hartley

I've opened a case, but I'm wondering if anyone has seen this and also have the issue.  i've looked for a known defect and can't find one.

I have lots of Processes that use custom date fields in the Timers.  We're now running Enterprise 7.8.2 and the Date fields are no longer an option for timers - Only DateTime fields appear.

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    I've found that in 7.7, using a Date field in the timer didn't work and caused a 500 error, so I'm guessing this was a bug fix. 

    One workaround that I've found is to create a calculated datetime field equal to the date field, and then use the datetime field in the timer. 

    Business Analyst

    Technology Advisors, Inc.

  • 0 in reply to Megan Sheehan

    Yes, unfortunately, you have to use DateTime fields for calculations as far as I can tell. Or a custom coded solution depending on what you're after.

  • 0 in reply to Casey Henry

    DEFECT in "Advanced" Workflow.  Response to the Case that was opened this weekend:

    "Thank you for alerting us to this issue. I checked a few different versions and confirmed that the date fields were available within timers prior to 7.8, but as of version 7.8, they are no longer listed as available fields in the timers.

    I could not find an existing, known bug for this, so I created a new one, which is documented as defect #78616 - https://web.sugarcrm.com/support/issues/78616

    I also filed an escalation to our management team requesting that a fix for this bug be prioritized accordingly for a future release of the product."

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)

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  • 0 in reply to Casey Henry

    DEFECT in "Advanced" Workflow.  Response to the Case that was opened this weekend:

    "Thank you for alerting us to this issue. I checked a few different versions and confirmed that the date fields were available within timers prior to 7.8, but as of version 7.8, they are no longer listed as available fields in the timers.

    I could not find an existing, known bug for this, so I created a new one, which is documented as defect #78616 - https://web.sugarcrm.com/support/issues/78616

    I also filed an escalation to our management team requesting that a fix for this bug be prioritized accordingly for a future release of the product."

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)

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