upgrade Wizard: "Could not create the temp directory. Check file permissions."

Hi Soporte Tecnico Grupo Belen

I have faced same error in my upgrade process so I just set below array in config.php and it was work for me. if you provide user and group than blank it and try again.

array (

    'dir_mode' => 1528,

    'file_mode' => 432,

    'user' => '',

    'group' => '',

  ),

Thanks.

Hello Soporte Tecnico Grupo Belen,

I hope you are doing well.

Please follow the steps and do let us know what the error you are facing after these steps :

(1)  I think you are facing some permission issue on cache folder. If your sugarcrm is hosted on linux server then you can give 755 permission to all the folders into cache and 644 permission to all the files of cache. Rather I believe that your sugarcrm has some permission issues so better to run the following command to repair your whole sugarcrm permission issue.

sudo find ./ -type d -exec chmod 755 {} \;

sudo find ./ -type f -exec chmod 644 {} \;

Note :  You must be a SUDO user to apply this command.

(2) You need to put the following 2 lines into your config_override.php file.

$sugar_config['default_permissions']['user'] = '';

$sugar_config['default_permissions']['group'] = '';

Please let us know if you are facing the issue.

Thanks

Hello Soporte Tecnico Grupo Belen,

I hope you are doing well.

Please follow the steps and do let us know what the error you are facing after these steps :

(1)  I think you are facing some permission issue on cache folder. If your sugarcrm is hosted on linux server then you can give 755 permission to all the folders into cache and 644 permission to all the files of cache. Rather I believe that your sugarcrm has some permission issues so better to run the following command to repair your whole sugarcrm permission issue.

sudo find ./ -type d -exec chmod 755 {} \;

sudo find ./ -type f -exec chmod 644 {} \;

Note :  You must be a SUDO user to apply this command.

(2) You need to put the following 2 lines into your config_override.php file.

$sugar_config['default_permissions']['user'] = '';

$sugar_config['default_permissions']['group'] = '';

Please let us know if you are facing the issue.

Thanks

Prashant Patel, you definitely pointed me in the right direction... Thank you.

P.D.   Just in case you have any idea how to solve: Module Loader: Specified directory '' for zip file 'upload://GSync_onSite_Sugar6.zip' extraction does not exist.

I will be forever in your debt!!

Alex Campos C.