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Sugar sort by last name, instead of first name, when sorting Leads/Contacts by Name in List view

Fredrik Hugosson

Hi,

Problem: When in the Contacts/Leads module (list view) and you sort the list by the "Name" column, Sugar sort by last name instead of the first name.
It has been like this ever since we upgraded our Sugar system from 6.x to 7.x., all users affected, and I cannot find were I can change this.

First I thought this was controlled by the "Name display format" setting in the user profile, but no.

Please see the screenshot below, I have sorted my Leads by the Name column. How can I make sugar sorting the leads by first name instead of last name?

screenshot.PNG

Is it the same in your systems?

Thanks / Fredrik

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    Fredrik,

    I believe this is by design.  It should be possible to change this behavior via code level customizations.  However, a simpler workaround is to go to Admin > Studio > Leads > Layouts > List View and drag the First Name field from the hidden column over to the default column, then click Save & Deploy.  After adding the first name field to the list view, you should be able to sort on the First Name column.

    If you're looking at customizing this via the code, I would start by looking at the ./clients/base/views/list/list.js file or at ./jssource/src_files/clients/base/views/ist/list.js for the non-minified file.

    Hope this helps,

    Lori

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  • 0

    Fredrik,

    I believe this is by design.  It should be possible to change this behavior via code level customizations.  However, a simpler workaround is to go to Admin > Studio > Leads > Layouts > List View and drag the First Name field from the hidden column over to the default column, then click Save & Deploy.  After adding the first name field to the list view, you should be able to sort on the First Name column.

    If you're looking at customizing this via the code, I would start by looking at the ./clients/base/views/list/list.js file or at ./jssource/src_files/clients/base/views/ist/list.js for the non-minified file.

    Hope this helps,

    Lori

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