First off, in our instance I renamed the Leads module to Prospects, and the Targets module to Leads. This works better for our sales process and conversion. When I create an alert Email template to generate a new lead this is what I set up:
Please follow up on the lead below ASAP!
Name: {::future::Prospects::full_name::}
Email Address: {::future::Prospects::email1::}
Phone: {::future::Prospects::phone_work::}
Notes: {::future::Prospects::description::}
Link to Record: {::href_link::Prospects::href_link::}
I assume it references Prospects as that is the old module name?
Here is the email result:
Please follow up on the lead below ASAP!
Name: Test One
Email Address:
Phone: 651-206-2086
Notes: Testing Purposes Only.
Link to Record: Click Here
The Email address WILL NOT COME OVER. I have gone round and round with our partner and have had no luck whatsoever in resolving this issue. ( Version 7.5.2 Professional)
