Chat Tools Suggestions

Greetings, 

Our company is looking for a chat tool that has better integration with Sugar CRM and can easily exchange customer information back and forth with Sugar. Currently, we are using Olark chat tool. Char works fine but exchanging information between systems is not that great. 

We are looking for some suggestions from sugar users who are using some chat system or previously used one that integrates well with SugarCRM. 

Thank you all for your help. 

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