We are exploring the possibility of implementing this with our clients. I am wondering if anyone has any tips to share, learning or a description of a best practice to implement.
Thank you in advance,
Natalie Girmscheid
262 513 5221
We are exploring the possibility of implementing this with our clients. I am wondering if anyone has any tips to share, learning or a description of a best practice to implement.
Thank you in advance,
Natalie Girmscheid
262 513 5221
Hello Natalie Girmscheid
Sugar Portal is a powerful tool to provide client support and improve CX.
If you would like both to get the most from Customer Portal and generate great CX, I would recommend the following:
If you would like additional functionality of Customer Portal outside of case management and knowledge base searching, this also possible but requires custom development. Sugar is a very flexible platform, and you can implement any of your ideas.
I hope this helps you.
Regards,
Mykola
Integroscrm.com
We make work in Sugar
more convenient and efficient
Hello Natalie Girmscheid
Sugar Portal is a powerful tool to provide client support and improve CX.
If you would like both to get the most from Customer Portal and generate great CX, I would recommend the following:
If you would like additional functionality of Customer Portal outside of case management and knowledge base searching, this also possible but requires custom development. Sugar is a very flexible platform, and you can implement any of your ideas.
I hope this helps you.
Regards,
Mykola
Integroscrm.com
We make work in Sugar
more convenient and efficient