This Social Club session will be held on:
November 9 8:00 am PDT | 11:00 am EDT
Join Sugar's own Shawn Smith (Team Lead, Advanced Support Team) to discuss the following topics:
- How the SugarCRM Support team approaches cases from our customers
- Initial troubleshooting steps and how to better locate the root cause of an issue
- Ways to help your own organization when something in Sugar isn't working as expected
- How to expedite your support engagements with the Sugar team
This session is most impactful for administrators of Sugar Sell, Sugar Serve, or Enterprise instances, IT professionals, and anyone else who is responsible for troubleshooting at their organizations.
This is meant to be an interactive session, so we hope you'll have your camera on and be willing to come off mute to join in the discussion – remember, Social Club sessions are not recorded! There are a limited amount of spots available for this session. If you have registered and are unable to attend, please cancel your registration so that another customer can attend.
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Please remember: If you register and cannot attend, please cancel your registration to free your seat for another attendee |
We can't wait to chat with you!
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What Is Social Club?
Monthly held (the 2nd Thursday of every month) virtual meetups with other Sugar customers and Sugar's Subject Matter Experts to take your Sugar experience to the next level!
As part of our mission to help you meet your business objectives using Sugar, Social Club sessions will be an interactive gathering of a small group of customers where you can:
- Discuss any CRM business or platform challenges you're having or have overcome
- Share any expertise that may help other customers
- Learn about best practices and other tips
- Ask your burning questions!
Our aim is for customers to feel comfortable asking questions and learning from each other, so we are doing small-group live sessions that are not in a webinar format and won't be recorded – so you can feel empowered to speak up and participate! We want your cameras on, and your microphone unmuted!
Learn more about Social Club and find out about more sessions in the Social Club group!