Updates to Issue & Idea Visibility in the Support Portal

We've recently made changes to how product Issues appear in the Support Portal.

Why the change?

We're evolving the way we share product Issue information to make it clearer, more consistent, and ultimately more useful to you. The previous version included details – like affected versions or descriptions – that weren't always accurate or actionable. By simplifying the current experience, we're laying the groundwork for a more transparent, reliable, and user-friendly portal.

What you'll see now

You'll still be able to view the Issue name (Subject), type (Issue or Idea), and current status. However, the ability to click into an Issue for additional details has been temporarily removed as we redesign the underlying experience.

What's next

This change is the first step toward a better, more insightful view of product health. We're building a richer, more informative interface that will make it easier to track progress, understand impact, and stay up to date on what matters most to you.

We're excited about what's ahead and appreciate your patience as we continue to make the Support Portal more powerful and transparent.