We are pleased to share that SugarCRM acquired W-Systems, our largest global Sugar Elite partner, on November 2, 2020. By welcoming W-Systems to the Sugar family, Sugar is taking yet another step in ensuring that customers like you are set up to create customers for life.
Here are two big ways the acquisition will help our customers:
Increased and Improved Support by Proven Sugar Experts: As you know, Sugar has released six new products and made a major AI technology acquisition in a little over a year. This acquisition greatly increases our implementation capacity and brings even more CRM and marketing automation expertise to our customers. This will further ensure that you always have access to the knowledgeable and experienced resources you need to be successful.
Access to Valuable Add-Ons and More Integrations: W-System’s popular Sugar add-on products provide powerful extended capabilities that have proven value over many Sugar implementations. Over time, we will integrate many of these capabilities seamlessly into our products to provide greater built-in functionality and improved user experience. One of those add-ons is wMaps, which integrates Bing mapping capabilities into Sugar to better support field sales scenarios.
Sugar is the natural safe pair of hands for W-Systems’ business and customers. We are thrilled to welcome the W-System team that we already know so well to the Sugar family.
Read the official press release to learn more about the news and see other ways we are working to increase and improve our support for our customers.
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Mike Hill
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