Sharing Some Spectacular Sugar Standings (Nucleus Research and G2 Reports)

We just have to share the good news! In recent weeks, SugarCRM has been named a Leader for the 27th consecutive quarter in the G2 Mid-Market Grid for CRM Software Report AND a Leader for our the 3rd consecutive year in the Nucleus Research's CRM Value Matrix Report.

G2 Mid-Market Grid for CRM Software Report

27 consecutive quarters or 6 years and running. For another quarter, SugarCRM has been named a Leader for G2's Mid-Market CRM Report. In addition to this recognition, we've received in the Mid-Market category, we've gained distinctions for:

• Leader in the Enterprise CRM Grid Report
• Leader in the Overall Grid Report
• High Performer in the Small Business Asia CRM Regional Grid Report
• Leader in the Europe CRM Regional Grid Report
• High Performer in the Mid-Market Asia Marketing Automation Regional Grid Report
• Leader in the Asia Marketing Automation Regional Grid Report
• Leader in the Asia Pacific Marketing Automation Regional Grid Report
• High Performer in the India Marketing Automation Regional Grid Report
• High Performer in the Europe Marketing Automation Regional Grid Report
• High Performer in the Enterprise Marketing Automation Grid Report
• High Performer in the Overall Help Desk Grid Report  

Thanks to you, Sugar Serve earned its first-ever High Performer badge in the Overall Help Desk Grid Report. As we always say, we couldn't continue our streak without the fantastic things you've shared about our solutions.

Nucleus Research CRM Value Matrix

For the 3rd year in a row, Sugar was once again recognized for our ability to provide companies like yours the ability to manage and engage their customers in a personal, flexible, customized, and comprehensive way. The Nucleus Research has recognized SugarCRM as a 2023 Leader in the Nucleus Research CRM Value Matrix.

SugarCRM's commitment to providing its customers with flexibility, customization, and comprehensive functionality has earned us a spot in the Leader's Quadrant of the CRM Value Matrix. Over the last year, Nucleus monitored the trend of organizations across all industries looking to extend the functionality of their CRM technology with verticalized capabilities. Nucleus found that SugarCRM is a vendor that provides organizations with a range of sales, marketing, and service automation tools that allows users to manage and engage with their customers in a personalized, intelligent way. 

Additionally, Nucleus Research has published another report featuring SugarCRM that can be shared with customers. In this report, Anatomy of a Decision – SugarCRM vs Salesforce, which helped identify areas where Sugar competes with Salesforce

Sugar users can lower the total cost of ownership by up to 32% while delivering similar functionality. These benefits translate to faster time to value and an improved return on investment.

Additionally, customers are choosing Sugar over Salesforce for:

• Overall ease of use
• Higher levels of customer support
• A single ecosystem for sales, service, and marketing
• Access to a robust third-party marketplace

Thank you again for all your support of Sugar. We wouldn't be here without you!