Positive Sugar News from the Industry Analyst Community

I’m pleased to share exciting news from our industry analyst community with you. SugarCRM has been recognized in two new publications; one is a report (based on customer feedback) and one is an award. 

Sugar has been awarded the 2021 Customer Value Leadership Award from analyst firm, Frost & Sullivan. We were recognized for this best practice award focused on sales force automation capabilities, by driving innovation and growth across the entire customer value chain. According to Frost & Sullivan, Sugar stands out as a leader in the enterprise SFA market by optimizing  customers’ ownership experience in four areas: High Definition Customer Experience (HD-CX), no touch information management, continuous cloud innovation and a lifetime commitment to our customers.

 To learn more about how Sugar is optimizing customer value click here:  2021 Customer Value Leadership Award 

Another analyst report, “Sugar Market Accelerates Campaign Creation by 95%,” cites some incredible ROI examples that customers using our marketing automation platform are achieving. One marketing team significantly increased the volume of their campaigns but reduced their workload by 50% on average. Another customer reduced their campaign creation rate from eight hours to thirty minutes!

To learn more about the great ROI our customers are experiencing, access the report here: Sugar Market Accelerates Campaign Creation by 95%

If you’re interested in speaking to an industry analyst about your experiences using Sugar solutions, we’d love to hear from you! Please contact me directly: sarita.kincaid@sugarcrm.com