Nominations Are Open for The Customer Breakthrough Awards

We hope you’re ready because we know we are. The Customer Breakthrough Awards are back for the second year, and nominations are officially open! For those who haven’t heard, the Customer Breakthrough Awards are here to celebrate your successes. We’ve thoughtfully curated ten award categories to celebrate our diverse and unique global customer base. And we’re excited to announce that there are two new award categories this year!

Submit your nominations by October 5th to be considered for an award. Winners will be announced on November 10, 2022.

Check Out the 2022 Award Categories

Customer of the Year Award (4 Regional Winners to Be Selected) | This award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to achieve high-definition customer experience.

CX Innovation Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer who has centralized their business on one platform to drive customer experience innovation and has a bold vision for the future of customer engagement.

Impact for Change Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer that is making positive contributions to their community, leveraging Sugar to support their mission.

Business Transformation Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer that has leveraged the platform to mature from manual processes, disjointed technology, and/or an uninspired use of CRM to automate and transform their use of Sugar to sell, service, and market faster and smarter. 

Marketing Excellence Award (1 Global Winner to Be Selected) | This award celebrates the use of marketing automation to achieve significant business improvements or growth.

Sales Excellence Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer who sets the bar high for what is considered sales excellence, using sales automation to its fullest to achieve significant KPI improvements or growth for the business.

Service Excellence Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer that consistently delivers exceptional customer support and has utilized the SugarCRM platform to achieve significant improvements in customer service.

(NEW!) Artificial Intelligence Excellence Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer who has successfully implemented artificial-intelligence capabilities through Sugar to power exceptional business-critical predictions.

Adoption for Growth Award (1 Global Winner to Be Selected) | This award celebrates the SugarCRM customer driving Sales, Marketing, and/or Service adoption of the Sugar platform to align their business processes and cultivate a culture that supports consistent improvement and usage.

(NEW!) Technology Partnership Award (4 Regional Winners to Be Selected / Joint Award Between a Partner and Customer) | This award celebrates the trusted advisor/advisee relationship between a partner and SugarCRM customer who have joined forces to drive innovation and positive business outcomes.

HOW DO WE GET NOMINATED FOR AN AWARD?

You can nominate yourself, or you can ask your SugarCRM Partner or Sugar champion to make a nomination on your behalf.

WHICH AWARD ARE WE ELIGIBLE FOR?

Visit the Customer Breakthrough Awards page to learn more about who should submit for each award category.

 WHAT ARE THE SUBMISSION GUIDELINES?

We have a full list of guidelines and agreements for submission on our submission form.

 

Click here to see last year’s winners! We’re so excited to see the nominations roll in.

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