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Integrating with Sugar
Accessing your data when you want is good. Accessing your data however you want is better. When you decide to build an integration with Sugar, you’ll need an easy way to access and interact with the data stored in Sugar. The REST (representational state transfer) API (application programming interface) is perfect for this.
- Sugar REST API Overview
- Fully RESTfull (GET, POST, PUT, DELETE)
- OAuth2 token based
- All fields and modules are available through the API automatically
- Metadata API provides everything you need to know about your Sugar instance.
- Topics
Integration Approaches
The Logic Hook framework allows you to append actions to system events such as when creating, editing, and deleting records. Logic hook definitions can pertain to a specific module or to the entire application. Either way, you must decide if the logic hook definition will be implemented as an extension of or directly to the module or application.
- Module Extension Hooks allow a developer to define hook actions that will be executed for the specified events in a given module
- Application Extension Hooks allow a developer to define hook actions that will be executed for all specified application-level events using the extension framework
- Web Logic Hooks Web logic hooks let administrators post record and event information to a specified URL when certain sugar events take place
- Preventing Infinite Loops with Logic Hooks
- Comparing Bean Properties Between Logic Hooks
- Application Hooks Events
- Module Hooks Events
- User Hooks Events
- Job Queue Events
- API Hooks Events
Performance Tips and Tricks
The Studio and Module Builder section includes topics covering creating, modifying, and troubleshooting custom fields, relationships, dropdown lists, and modules via Sugar's Studio and Module Builder tools:
- Best Practices When Building Custom Modules
- Understanding Module Builder's Functions
- Creating a Custom Module With Module Builder
- Add ActionButtons to your records
- Creating a Dropdown Field
- Creating Dependent Dropdown Lists
- Creating Relationship between Modules
- Creating Role-Based Record Views
- Creating Role-Based Dropdown Lists
- Editing a Module's Layouts
- Adding a Google Map to a Module
SugarBPM - Advanced Workflow
SugarBPM
enables administrators to streamline common business processes by managing approvals, sales processes, call triaging, and more. SugarBPM is an easy-to-use business process management (BPM) and workflow tool that adds advanced BPM functionality to Sugar.
The SugarBPM suite features an extensive toolbox of modules that provide the ability to easily create digital forms and map out robust workflows using a drag-and-drop interface.
- Prerequisites
- Basic knowledge of process design is required.
- Basic knowledge of process standards such as BPMN is preferred. BPMN is a flowchart-based notation used to define business processes within an organization.
- You should know which business processes you want to automate in Sugar.
- SugarBPM Overview
- Introduction to Business Process Automation via SugarBPM
- Getting Started With SugarBPM for Sugar Serve
- Using SugarBPM to Notify a Team or User on Record Creation
- Understanding Email Direction in Process Definitions
- Understanding Round Robin Activities vs. Round Robin Actions