Sugar Fall ‘17 (7.10) Overview for Sugar Developers

Hello Aleandre,

Can you please let me know the use case for email module in Advanced workflow?

Thank you.

Alexandre Tremblay I tracked down some answer for you:

Standart Dashlets, list, report, etc
- That should be all good and bazillion times better than the old UI. Does sugar plan to develop specific dashlets for further improving the UX?

It’s on the backlog to provide a couple of OOTB dashlets, currently planned for Summer '18 (subject to change). If you have specific requests, please email products@sugarcrm.com.

Metadata Extension Framework
- Extra fields or relationships will be needed, the module is not available in Studio but is the metadata extension framework a viable option? The special email table structure was not allowing it before.

Additional columns can be added to the Emails table using the extension framework. There is currently no extension endpoint for customizing the emails_text, emails_beans, and emails_email_addr_rel tables.

Custom ACL rules (Extension Framework)
- Visibility rules will also need to be implemented, is the Email ACL can be extended like other modules?

You can extend visibility and ACL's the same as any other module.  Be careful not to create conflicts with the rules that are defined in the OOTB strategies.

Roadmap on Advance Workflow
- The Email module is still not available in the adv workflow. Is this in the roadmap for a near future?

Can you email this question to products@sugarcrm.com?

Wai Kit Suen asked during the webinar:

In terms of charts feature, is it able to do sorting from high to low / low to high on the fly?

Answer:

Not yet, but we'll keep this request in mind for the future.

From talking with a few of the engineers, there is not a simple way to do this customization.  One option for you is to investigate how to use SidecarListLayoutMetaDataParser with a custom action/endpoint.  upgrade/scripts/post/7_ConvertPopupListView.php has some sample usage.

Hi Lauren,

In my case, we have few big clients with specific use cases regarding emails.

Case management (Inbound Emails)
Group emails round-robin assignment (Inbound Emails)
Email Signatures
Email Tags
Custom ACL

I do understand that the email module is in a special case and implementations that follow usual best practices can still encounter design problems with it. On a high-level, it will look like this.

Standart Dashlets, list, report, etc
- That should be all good and bazillion times better than the old UI. Does sugar plan to develop specific dashlets for further improving the UX?

Metadata Extension Framework
- Extra fields or relationships will be needed, the module is not available in Studio but is the metadata extension framework a viable option? The special email table structure was not allowing it before.

Custom ACL rules (Extension Framework)
- Visibility rules will also need to be implemented, is the Email ACL can be extended like other modules?

Roadmap on Advance Workflow
- The Email module is still not available in the adv workflow. Is this in the roadmap for a near future?

Any potential issues with existing workflows?

Thanks for the performance concern, I do understand that list displayed information will need to be optimised for systems containing a huge quantity of emails.