Hello, I am facing a basic issue but I don't know how to this within Doc Merge syntax. The problem is the following : I have a quote, with several bundles. Sometimes, some bundles are "empty" (without any quote line items). Is there a way to…

Hi Sugar lovers, I'm trying to help one of my customers make better use of emails sent from Sugar. I'm referring to email written by users, not sent by BPM or the system. I've already found out that without a third-party extension, I cannot define…

Hello, Currently, Sugar provides a default layout to display an address field (for instance the billing address of an account, the primary address of a contact etc.). THis template is not really accurate according to our locale settings. Is there…

I need to create an email template, with information of cases, like case number, the subject and the description. How can I add this information, since only the account modules, contacts / lead / targets and users, can it be added to the template? Im…

Hi, We're using Sugar Prof. Ver. 7.9.5 I try to create a Email Template with HTML Code. So i put the HTML Code in the Editor and after the update the Template looks fine as it should. But after Saving there is just some Text and when i open the Template…

Hi, I use SugarCRM pro 7.6 and I want to send via PHP a mail with a pre-created template. In the template I want to insert a lot of fields from different modules (Accounts, Contacts, Quotes...). How can I create the template with the fields placeholders…