• SugarCRM Ent Silent Upgrading from v12.0.x to 12.0.2 ERROR

    Hello, I am trying to upgrade my Sugar Ent from v12.0.1 to v12.0.2. I followed the steps of silent upgrading here . In my end, I created a folder with a directory of /home/vagrant/updater/ for the upgrade package and another folder with a directory of…
  • upgrade error Sugar 8.0.1 to 8.0.3

    I'm trying to upgrade SugarCRM from SugarCRM 8.0.1 to SugarCRM 8.0.3 - using sugar silent upgrade following the document from SugarCRM here when Performing the Health Check (Command Line Upgrader) MAC 2019-05-28 18:48:48: /Volumes/Git/sugarupgrade $ php…
  • silent upgrade 8.0.3 to 9.0 seems stuck on Applying the 'utf8mb4_general_ci' collation

    I am trying to upgrade my development environment from 8.0.3 to 9.0.0 but it appears to get stuck on [Upgrader] - Applying the 'utf8mb4_general_ci' collation to the database and all existing tables I did not have this problem with the developer release…
  • Error package upgrading from 7.7 to 7.8

    Hi, After I upgrade from 7.6 to 7.7 where it is successful, I plan to upgrade from 7.7 to 7.8 PRO but it returns an error on my end that my package is not compatible I have a complete prerequisites zip files. See my screenshot below for proofs: I have…
  • Silent Upgrade from Pro 7.6 to 7.7

    Hi, I'm currently upgrading SugarCRM Pro 7.6 to 7.7 using silent upgrade myproblem is after the step "commit" it seems that it hanged to this function "ApplyDbCollation". Is this normal? (see image below:)