• How to reopen a case automatically when a new email is received(using Process Definitions)?

    Hi, I'm using Sugar 8.0.3 Enterprise, how can i re-open an existing closed case(Status: Closed) when a new email imported via email to case functionality has the matching Case Number[Case Macro] on the subject ? I note that Emails is not a module…

  • Process definition

    Hi , I am not able to see related module in process definition can any body guide me. Like Target Module: Account And I want to update the associated Contact where Account & Contact have M:M relationship.

  • How to add process email template with non related module fields ?

    Hi All, I need to add the process email template with non related module fields. Please advise me how to add the non related fields with process email templates.

  • Process definition Module : Activity read-only feature not working

    Hello All, I working with Sugarcrm 8.0.1 to set form fields readonly after the first update.But the fields to set readonly feature is not working .Please help me solve this issue.

  • Process Definition is not working with assigned user and change field actions

    Hi All, I am trying to create one process definition with actions assigned user( to assign one user) and change field ( to update team) based on condition which I mentioned in start for newly created records. But when I enable that process definition…