• First Response

    Definition of first response on Sugar BPM? I read the documentation of the proccess definitions .bpm but how to adapt the handling of first response and SLA's..
  • sugarcrm scheduled jobs not triggering workflows

    Hello to everyone. I have a custom scheduler task that get some accounts from a query, then it change a value on a field and then save it with php code. At first only the first records that the query returns trigger a WF then the other won't do it. Then…