• Lead Conversion: Add mail address to existing contact during duplicate check

    Hello all, I have a problem converting a lead into the contacts module. Initial situation: A contact "Peter Test" already exists in the account "Test Inc. This contact, however, does not have a mail address. Now there is a request from a lead. The…
  • do you treat Email Addresses as case-insensitive?

    This is a Best Practices question about the use of case-sensitive email addresses. Logic would suggest that even though the rfc does not specify that the local-part of an address should be case-insensitive , best practices would suggest otherwise making…
  • opt_out cannot be set to 1 via logichook

    Hi all. I have a simple bit of code which is working fine when opting out email addresses, but not opting it. I was wondering if there was any logic forcing someone to do this manually in CRM. The if block is as folows: if ($child_lead->occasional_updates_c…
  • issue adding email field to cases module

    I am trying to add the email field to the cases module, I tried to follow the Adding the Emails Field to the Record View from the sugar developer guide and everything seemed to work well, the field appears but when the record is saved it throw me the…
  • what is the best way to delete relationship between email address and bean?

    https://developer.sugarcrm.com/2011/03/08/howto-add-and-retrieve-email-addresses-in-a-module-thru-code/comment-page-1/#c… provides a good primer on adding email addresses and relating them to a bean. But what's the best way to delete the relationship…