• What are the best practices for legally binding documents?

    We live in a world where we want a global view of the customer but not everything really belongs in a CRM. The release of Doc Merge and its integration to Docusign would suggest that Sugar customers are using Sugar to generate legal documents for the…
  • Compressed and Corrupted image issue

    While downloading the uploaded image in the Document/Notes module, the image was compressed and sometimes distorted. Steps to reproduce- 1- Create a document record, fill in the required field 2- Upload JPG image 3- Save the record 4- Downalod the uploaded…
  • Creating Document Revision with REST v11

    Hello, I'm new to SugarCRM 13 and am running into some issues converting what we had in 6.5 to 13. I have many REST calls that use to create documents and document revisions. According to the new Endpoints, there doesn't seem to be one to create document…
  • PDF Manager - File Size

    Hi, how can we configure the PDF-File Size ? The file only contains a few tables but still is up to 1MB ! That takes too much space in the file system. Any hints
  • Documentation / Sample available for Extend the document source (with an external document storage)

    Hello, is there somewhere a documentation or a sample on how we can extend the document source to define a custom external source (in order to store the document in a custom storage) ? Many thanks, Fred
  • Trying to upload a document via PUT, getting error request_too_large/ Error Message: File is too large

    Good afternoon, I'm trying to set up a PHP script to do an import of files into Sugar and I'm running into an issue when trying to use the /Documents/:document_id/file/:file_name endpoint. I'm sending over my base64 encoded string ('test') as the contents…
  • Has anyone done anything about separating the upload directory into subdirectories?

    We have hundreds of thousands of docs and when you add in Mail attachments we have millions of files in the uploads directory. Touching that directory in any way brings the machine to a halt. Has anyone done any work to separate files in the upload/ directory…
  • How to call logic hook on document revision module?

    Hi, I am trying to call logic hook when creating document revision for particular document record. when I create document record, the logic hook works properly but when I add another document by document revision, then no logic hook calls. For other any…
  • Generate a PDF from PDF Manager to the Documents Module.

    I have had a couple of clients ask about this so I thought I would check to see if anyone else has come across this. When generating a Quote PDF, the client wants to save the generated PDF as a Document record related to the Quote record. They want to…
  • Aaccess records through Many to Many relation.

    Hi, I use the default Many-to-Many relation between the Contacts module and the Documents module to store documents related with each contact records. I need to access documents related to a particular Contact record through REST api code. I use Ruby…
  • mime type in document module

    Where does Documents get the mime type to be related to file? I have files with extensions .m .nb .wl .cdf which are mapping to text/plain instead of their proper mime-types: .nb application/vnd.wolfram.mathematica .cdf application/vnd.wolfram.cdf.text…