• Displaying built in Modules to customer-self-service

    I've trying to display a built-in module (like contacts, accounts, etc..) to the customer support portal. I'm not sure if I should treat it like a custom module (not really any functionality to it). What I have tried: Editing the self-service role…
  • Is it possible to add custom Dashlets to the main page of the Portal?

    Hello, When logging into the Portal in 10.0.1, we are presented with the Nav Bar, Search w/ Case Deflection, and 3 Dashlets: "All Open Cases", "Recently Resolved Cases", and "Knowledge Base Categories & Published Articles". Is it possible to add a custom…