• Calculating Call Due Dates

    I posted this in a different thread, but this is a new formula issue I'm having I need help on. ifElse( equal($keycontact_c,true), addDays($last_call_date_c, ifElse(equal(related($calls,"call_type_c"),"Account Management Call"), 30, ifElse(equal(related…
  • Adding a related contact on create (Admin)

    Hello! Our team has been stuck on these one for a while. Recently we implemented some processes to notify clients on the status of cases. We managed this without a problem. However we noticed something odd. Since the contact is related automatically…
  • How the complex fields(Objects & arrays from actual api response i.e. get records for a module) are defined in Metadata API (/rest/v11_8/metadata?type_filter=modules&module_filter=Accounts)

    Hi, I am doing an Api call (using /rest/ v11_8 ) to get metadata from this endpoint " /rest/v11_8/metadata?type_filter=modules&module_filter=Activities" this is for "Activities" module, here I am getting a response like this (image= metadata API response…