3g mobile internet-Unable to get login page of sugarcrm

Hi All,

               One of our crm users has used 3 g mobile internet and accessed the sugar but he is unable to get the login page.

It only shows loading.

            Can any one please suggest how can we fix this.It is a bit urgent


Sidhu    Lori Arce Shijin Krishna Ishani Lad Angel Magana

Parents Reply
  • Once this happen on mobile device as well then it may not be a browser cache issue.

    Try to force terminate the app and clear app data and cache on iPad.

    Try connecting to some other (working) user on that iPad. Make sure it works. After that clear again data and cache and try with the "buggy" user.

    If you have no luck doing that then try to reset user preferences.

    I hope this help you

    André Lopes
    Lampada Global
    Skype: andre.lampada