Dynamic files implemented as Dashboards in SugarCRM

Hello Everyone!

I am working with SugarCRM, specifically with Dashboards of the "website" type.

I want to display an HTML file in the dashboard that contains a diagram and a Client ID dropdown. This HTML file is dynamic—when I open a specific client in SugarCRM, the file should track the client's ID number from the URL in Sugar, automatically filtering the dropdown and displaying the corresponding diagram. (This is done by implementing a Post-Receive Message in the Edge Extensions, where Sugar sends the HTML file every 2 seconds the ID of the Client (if there is any in the URL) and the HTML file receives it)

However, my issue is that while SugarCRM correctly displays the HTML file in the dashboard, it does not update dynamically when I switch to a different client. The expected behavior is that the content should change based on the selected client, but this is not happening. I am unsure whether this is due to a setting in SugarCRM or if this functionality is simply not supported.

I would appreciate any help or leads in this topic.

Additionally, I have considered this as an alternative solution since SugarCRM does not seem to support different dashboards for different clients.

Please let me know if my understanding is correct or if there is another approach I should consider.

Thanks in advance! Slight smile