Thread Details
  • State Not Answered
  • Replies 7 replies
  • Subscribers 369 subscribers
  • Views 478 views
  • Users 0 members are here
Forum Actions

email not sending

Rana Awais

Hi,

I am using SugarCRM with the following params:


$data = array(
"name" => 'Test From SugarCRM Production Environment',
"to_addrs_names" => $userEmail,
"from_addr_name" => '$senderEmail',
"from_name" => 'Test Email',
"description" => 'Test From SugarCRM Production Environment Description',
"description_html" => 'Test From SugarCRM Production Environment Description',
"type" => "outbound", // 'out' means outgoing email
"status" => "sent" // Set the status to 'sent'
);

$create_email_url = 'devdnf.sugarondemand.com/.../Emails';


It allows you to enter data in the sugar, but the email is not sending automatically.

Also, I got this error when I used the outbound email ID.

$data = array( "name" => 'Test From SugarCRM Production Environment', "to_addrs_names" => $userEmail, "from_addr_name" => '$senderEmail', "from_name" => 'Test Name', "description" => 'Test From SugarCRM Production Environment Description', "description_html" => 'Test From SugarCRM Production Environment Description', "type" => "out", "outbound_email_id"=> "1216f224-cab9-11ea-9b0b-022cc35525d8", // 'out' means outgoing email "status" => "ready" // Set the status to 'ready' );

Array ( [error] => not_authorized [error_message] => Not allowed to edit field outbound_email_id in module: Emails.)

Help me out to send an email when data is entered in the SugarCRM.

Parents
  • 0

    Hi  ,

    Where are you running this code? Inside Sugar OR Outside?

    If your attempting within Sugar is this through a Logic Hook, Scheduled Task or Other? 

    This will help me make sure I am pointing you in the right direction.

  • 0 in reply to Kortnee Wilson

    Hi  
    I am using PHP curl commands for this

  • 0 in reply to Rana Awais

    Hi Rana,

    Ok, but is this from outside of Sugar or Inside?

    Example: Creating an Email Record in SugarCRM 

    Note: 

    • This does not send the email immediately
    • The Scheduler/Crons must be running for this part to work if testing locally

    Fullscreen
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    $email = BeanFactory::newBean('Emails');
    $email->name = "Test Email from SugarCRM";
    $email->description = "This is a test email";
    $email->description_html = "<p>This is a test email from SugarCRM</p>";
    $email->type = "out";
    $email->status = "ready"; // Set to "ready" for Sugar's email scheduler to send it
    $email->assigned_user_id = $current_user->id; // Assign the email to the logged-in user
    $email->from_addr_name = "sender@example.com";
    $email->to_addrs = "Recipient Name <recipient@example.com>";
    $email->save();
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    There is another method for SugarPHPMailer and then if you're doing it outside of Sugar there is a method to do it via API. Let me know and I will try and help.

  • 0 in reply to Kortnee Wilson

    Hi  

    This is from Inside of sugar
    I am using devdnf
    live server of sugar is sending the email automatically

  • 0 in reply to Rana Awais

    Hi  

    Sorry about that, quick question are you ok emailing out from the system email account OR are you trying to specify the account it should be sent from? 

    Only other question is are you trying to run this through a logic hook? I just want to be able to quickly test what I can provide for you.

Reply
  • 0 in reply to Rana Awais

    Hi  

    Sorry about that, quick question are you ok emailing out from the system email account OR are you trying to specify the account it should be sent from? 

    Only other question is are you trying to run this through a logic hook? I just want to be able to quickly test what I can provide for you.

Children
No Data