Has anyone explored customisation around OpenAI capabilities?

With the new release now capable of generating Opportunity & Case Summaries, has anyone explored any development opportunities for altering/modifying the queries to OpenAI?

We're keen to see how we can modify the boilerplate requests to present more customer-specific requests.

This would include the use of OpenAI to generate summaries in modules other than Cases + Opps.

Keen to hear your thoughts, James.

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0 Eric Okimoto 20 days ago

Hi James, thanks for the note. We have many use cases and capabilities we are currently exploring and testing and a range of approaches to how to make it tailored and custom for the instance and user. Let me know if you have time for a quick call to chat more about it.
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0 Eric Okimoto 20 days ago

Hi James, thanks for the note. We have many use cases and capabilities we are currently exploring and testing and a range of approaches to how to make it tailored and custom for the instance and user. Let me know if you have time for a quick call to chat more about it.
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