Attachments with cases

Like i wanna get the same case on some case detail page where I show its case name, description and that attachments too.

 Andre Serrazina 

like in this example

//Get An Attachment on a Note
$url = $instance_url . "/Notes/{$noteRecord->id}/file/filename";

It says the noteRecord->id in request 
but when I get the case with the attachment there is no note_id in it.
So help me out to get the attachment attached to the case now

Hello Rana Awais , 

If you hit the GET endpoint for the case record id you should be able to retrieve the note id's in the payload:

GET https://INSTANCE_URL/rest/v11_24/Cases/ee706e92-3538-11ef-b423-0684a87b501c

As you can see here: 

Thanks Andre Serrazina 

I got this earlier

 Andre Serrazina Can you please tell me about the chat feature between the client and the admin in the cases module?

like this 

HI Rana Awais , 

I believe you are referring to the "Case Timeline" that lists all the interactions that happened on the case, more information here:  

support.sugarcrm.com/.../

Andre Serrazina 

yes you can say case timeline

but I need to done by API like in PHP(curl)

Like you do I get case timeline using PHP curl command

Is there any way to get this?

Hello Rana Awais , 

Sure, you just need to hit the related_activities endpoint with your curl command: 

For cases should be something like this: 

GET https://INSTANCE_URL/rest/v11_24/Cases/CASE_ID/related_activities

A good starting point is to have a look at the request that the browser is sending and just copy is to your code: 

Let me know if this is what you are looking for. 

Cheers, 

André 

Hi Andre Serrazina 

$rmaData = array( "name" => "RMA for Test Account", "description" => "RMA description", "account_id_c" => $accountId, // Assuming account_id_c is the custom field for linking account "contact_id_c" => $contactId // Assuming contact_id_c is the custom field for linking contact );

Can you please tell me that what is the custom field for linking account and contact in DNF_RMA_FORM module?